107 Responsible Gaming
At 107, the health and wellbeing of our users is our top priority. Online entertainment should bring joy, not stress. This page provides guidance, self-control tools, and support resources to help you play safely, responsibly, and in a balanced way at all times.
Our Commitment to Responsible Gaming
107 believes that online gaming should be enjoyed purely as entertainment — not as a source of income or an escape from everyday problems. We are committed to providing a safe, transparent, and enjoyable gaming environment for all users in Malaysia.
As part of this commitment, we provide a range of tools and resources to help users manage their gaming activity. We also ensure that the 107 platform remains inaccessible to those under 18, and we encourage all users to play within their financial means.
Self-control tools are available to all active accounts.
Temporary break or account suspension options are available.
The 107 support team is available to help at any time.
Recognise the Signs of At-Risk Behaviour
It is important to spot early warning signs before gaming habits develop into a more serious problem. Take note if you experience any of the following:
- Spending beyond your financial means on gaming.
- Borrowing money or selling possessions to fund gaming.
- Neglecting work, family, or social responsibilities due to gaming.
- Playing to try to recover money you have already lost (chasing losses).
- Feeling anxious, irritable, or distressed when unable to play.
- Hiding gaming activity from loved ones.
- Feeling unable to stop even when you want to.
If you or someone you know is showing these signs, please take action immediately and seek help. Acknowledging the problem is a brave and important first step.
How to Set Healthy Time & Budget Limits
One of the best ways to enjoy gaming responsibly is to plan ahead. Here is a practical guide for 107 users:
- Set a monthly budget: Decide on the maximum amount in MYR (RM) you are comfortable spending on entertainment each month — and stick to it.
- Set a time limit: Set a time limit for your gaming sessions. Use your phone's timer as a reminder if needed.
- Avoid playing when you are not in a good headspace: Avoid playing when you are feeling stressed, upset, or under the influence of alcohol.
- Treat losses as the cost of entertainment: As with other forms of entertainment spending, money spent is not guaranteed to be returned.
- Regular breaks: Step away from gaming every few days to maintain a healthy perspective.
Self-Control Tools Available at 107
The 107 platform offers several self-control features that you can activate at any time through your account:
- Deposit limit: You can set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be lowered at any time.
- Cooling-off period: If you need a short break, you can request a cooling-off period lasting anywhere from a few days to several weeks. During this time, your account will be temporarily unavailable for play.
- Self-Exclusion: For users who need a longer break from the platform, our self-exclusion facility allows your account to be suspended for an extended period. This is a serious commitment, and we will respect your decision fully.
To activate any of these self-control tools, please contact the 107 support team via our support email. Your request will be processed promptly and with full discretion.
Minor Protection
107 strictly prohibits individuals under the age of 18 from registering or using our platform. All users are required to verify their age upon registration, and we reserve the right to request additional verification documents at any time.
For parents and guardians, we recommend the following steps to protect children:
- Never share your 107 account login details with anyone.
- Use parental control software on devices shared with children.
- Educate children about the risks of online gambling.
- Securely save your password and payment information.
If you become aware that a minor has accessed the 107 platform, please contact us immediately so that the appropriate action can be taken.
Keep Life in Balance & Get Help When You Need It
Online gaming is just one small part of a balanced life. At 107, we encourage you to maintain healthy social connections, pursue other interests, and prioritise your mental and physical wellbeing every day.
If gaming is starting to affect your daily life, don't hesitate to seek professional help. Talking to a trusted family member or friend is a good place to start. Counselling and support services are also available through Malaysia's public health system.
The 107 support team is also on hand to help you access self-control tools or provide further guidance on responsible gaming. Reach us at [email protected] or visit FAQ page for more information.